Innovation Challenge for Developing New Digital Capabilities at the Stations of Indian Railways

Innovation Challenge for Developing New Digital Capabilities at the Stations of Indian Railways

In response to Hon’ble Prime Minister’s clarion call for innovation in Indian Railways under the Navrachna Initiative, Indian Railways has decided to conduct a public competition for ‘Developing new Digital Capabilities at the Stations of Indian Railways

CENTRAL IDEA & DESCRIPTION

The Central idea is to develop working solutions for management and dissemination of information at Railway Stations and associated premises to enhance the customer satisfaction using new and novel digital insights.

The Challenge is designed as an online competition hosted at https://innovate.mygov.in for submission of original technological ideas and plans for ‘Developing new Digital Capabilities at the Stations of Indian Railways’. The ideas should be scalable to cover wide variety of stations based on passenger volumes and diverse geographical locations.

The Challenge aims to encourage creation of innovative, easy to use products and solutions that can enable and drive access to services linked to passenger touch points right from entry to exit from the station related to convenient and seamless travel. Some of these critical services are ticketing, guidance, circulation and access.

TECHNICAL REQUIREMENTS

Possible Areas in which Comprehensive digitally enabled information can be made available to the passengers at stations:

MAJOR SERVICES AVAILABLE AT STATIONS:

Parking space location, vacancy information and parking charges.

Porter/Luggage trolley/ Battery operated car(BOC)/ Rail Mitra

Purchase of tickets: Journey & Platform (Both reserved and Unreserved)

Availability of Retiring rooms/cloak room.

Booking and location of VIP lounges.

Help desk, Enquiry, Complaints, Security, Medical aids and Passenger amenities.

Accessibility provisions for differently abled.

Lift/ Accelerators/ FOBs

Any new service(s) proposed.

ELECTRONIC PASSENGER INFORMATION SYSTEM:

Status of tickets i.e. PNR Status through LCD displays

Railway stations are equipped with LCD displays to display Train reservation charts showing berth conformation status of passengers. Data is digitally fed from the Passenger reservation system (PRS) of Indian Railway.

PNR status Kiosks

Some stations have been provided with computerised Kiosks which respond to the passenger’s various pre-fed queries as well as current reservation status of the ticket after feeding PNR number to it. Information regarding PNR enquiry is obtained electronically from PRS.

Note: Such information is identical to that available on IRCTC website.

LED based Train Arrival/Departure Indication boards with platform no. at concourse and Platforms

It is a computerised LED based Train display boards with Expected time of arrival (ETA) and platform no at which trains are expected. Actual data is fed from the station manager’s office. Complete train data of station is available in the server and also integrated with coach indication boards and automated announcements. This server is also integrated with National Train Enquiry System established by CRIS. These boards are designed to display important information and messages also. Detailed technical information of display boards is available in the RDSO specification no.

RDSO/SPN/TC/61/2012 Rev.4 available on RDSO website.

LED based Coach Position indication boards at platforms.

It is a computerised LED based Coach Guidance display boards at platforms at which trains arrive. Actual data is fed from the station manager’s office on the common server. Complete coach position data of train station is available in the common server integrated with Train arrival/Departure system. This server is also integrated with Control office Management System (CMS) established by CRIS. Detailed technical information of coach display boards is available in the RDSO specification no. RDSO/SPN/TC/61/2012 Rev.4 available on RDSO website.

LED based GPS synchronized Digital clocks at platforms
Computerised announcement system at stations.

It is computerised announcement system integrated with Train arrival/departure display system with common server to provide automated announcements of train arrival/departure and platform no. to the passengers. This system is used for providing other passenger related announcements also. Detailed technical information of coach display boards is available in the RDSO specification no. RDSO/SPN/TC/61/2012 Rev.4 available on RDSO website.

OTHER PASSENGER INFORMATION SYSTEM:

Manual train enquiry Booths at entrances of the stations

Manual public announcement system at stations

Kiosks for other fixed information and other utilities

Wi-Fi Internet connectivity at stations.

Presently free internet facility on Wi-Fi is being provided at bigger stations. The above facility is being provided either by Zonal Railway or by Railtel. Challenges are being faced to provide this facility at the smaller stations.

IP based video surveillance system at stations

Presently Railways are providing IP based video surveillance system at stations in phased manner. This is provided for passenger’s security and crime control at stations. All cameras are IP enabled network cameras.

LATEST DIGITALLY ENABLED FACILITIES:

IP enabled X-ray baggage scanner system & Networked Door frame metal detectors.

As a comprehensive security measures X-ray baggage scanners and DFMDs are being provided at entry and exit of the station.

BROAD EXPECTATIONS FROM THE SOLUTION

ENTRY SUBMISSION FIELDS

The participants shall be required to submit their entries in the fields provided in the Entry Submission forms limited to the number of words prescribed for the fields as under

Abstract of the Proposed Innovation, in about 2000 characters.

System of Working of the Proposed Innovation, limited to 8000 characters. Drawings, if necessary, can be attached as PDF, but should not exceed 8 MB in size.

Elaboration on utility to passengers and how the innovative concept/ design enhance the passenger experience in about 1200 characters.

Feasibility of Implementation of the proposed innovation and integration with the existing infrastructure and new setup including retro-fitments and modifications required should be explained in about 1200 characters.

Explain how the existing infrastructure is integrated with the proposed Innovation in about 2000 characters.

Originality of the Proposed Innovation to explain how the proposed Innovation is an original idea in about 1200 characters.

Cost effectiveness of proposed design for setup and operation (to include initial cost, operating cost, life cycle costing) to be explained in about 1600 characters.

Maintainability of the proposed design explaining its ruggedness, ease of maintenance and swift replacement of spares to be explained in about 1200 characters.

Possible constraints anticipated in deployment to be explained in about 1200 characters.

Explain how the boundary conditions stipulated in the Innovation Challenge are complied with by the Proposed Innovation in about 2000 characters.

TERMS AND CONDITIONS

Mode of Entry:

For posting the entries using the online application system, participants are advised to go to https://innovate.mygov.in and click on the “CLICK HERE TO PARTICIPATE” button. The participant will be taken to a landing page featuring the registration form with various fields

Participant will have to fill out the Participant Registration Form and Entry Submission Form. The submission must comply with the requirements as set out in the Guidelines mentioned on the online Entry Submission form.

On successful submission, participant will receive a confirmation email.

Should Indian Railways/ Organizers require additional information, they will contact the registered participant via email. Participants are advised to duly provide any additional information as instructed.

Correspondence: Any correspondence from the Indian Railways/Organizers to participants shall be through email or SMS on mobile number provided by the participant at the time of registration. Organizers and Indian Railways are not liable in case of email delivery failures.

Last Date

Entries duly completed and fully filled must be submitted using the online application system before 6pm IST on 20/02/2017 .

Eligibility

The Challenge is open to Individuals and Companies/ Institutions.

In case of Companies, majority of Team Members/ Shareholders are required to be Indian Resident Nationals.

All Participating Individuals are required to be Indian Resident Nationals.

Participants (Individual/ or in case of teams, the team leader) are required to be at least 18 years of age as on 1/12/2016 .

The following persons and their immediate relatives can not participate in the Challenge:

  • An employee of Indian Railways directly involved in execution and evaluation of the Challenge.
  • A member or employee of knowledge cum execution partner / Organizer.
  • A member of the Evaluation panel, Experts and Jury for the Challenge.

Awards:-

Awards:- 

FIRST PRIZE06 LACS MAXIMUM

SECOND PRIZE03 LACS MAXIMUM

THIRD PRIZE02 LACS MAXIMUM

CONSOLATION PRIZES (THREE MAXIMUM)01 LAC MAXIMUM

Deadline:- 20-02-2017

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